Frequently Asked Questions
- If a tourist site is closed during the card period of validity, is its validity extended?
- Am I entitled to a refund if I lose my Ravenna Visit Card?
- What am I supposed to do if the discounts are not recognized or applied to me?
- Why is the online filling in and printing of the application form recommended?
No. It is recommended to consult the guidebook to plan the different itineraries in the best way.
No, once the card has been collected, it is no longer refundable.
It is recommended to show the card before any transaction and before being admitted to any tourist site. You can apply to the Visitors’ Information Centres to make a complaint or you can leave your remarks, suggestions and/or complaints on the website, in the “Tell us about your experience” section.
If you fill in and print the card application form directly in the website www.ravennavisitcard.it , you avoid queuing and waiting at the different points of sale. The service is practical, safe and totally free of charge.
